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Problems

In 15 days when you get your Plan (the one developed through the person-centered planning process) back and, for some reason, you aren't satisfied, there are a number of things you can do.

Things you can do, if you do not agree with your plan:

You can start the person-centered planning process over again.

Things you can do that can change the outcome of the person-centered planning process.

Use an independent facilitator (or a different independent facilitator).

Change the people who attended your person-centered planning meeting. Look through your allies and the people who are a part of your circle of support. Think about who you might be able to invite who could change the way things happened.

You can request that your Plan be reviewed. Once you request a review from your mental health service provider, the agency has 30 days to respond in writing.

You can use the mental health service provider's dispute resolution process.

You also have the right to file an appeal regarding any actions your mental health provider agency takes to change, reduce, deny or terminate your Medicaid services, or address a problem or issue with the person-centered planning process through the Medicaid Fair Hearing Process. This means that a state administrative law judge will review the action taken by your mental health service provider.